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Posted on: August 22, 2016

Protecting the Niles Cone Groundwater Basin through Sampling Program

Groundwater sampling is necessary because the Niles Cone Groundwater Basin is a critical source of water that makes up 30 to 60 percent of ACWD’s total water supply.

As part of the sampling protocol, a limited amount of groundwater must be removed from...Read on...

Posted on: August 16, 2016

Summer/Fall 2016 ACWD Aqueduct Now Available

Additional information in this issue includes: the important of local groundwater, an employee spotlight, completion of the Appian Tank seismic retrofit project, and fall landscape classes.

Read the full newsletter...
Posted on: July 1, 2016

Drought Surcharges End Effective July 1

ACWD’s billing cycle is based on an average 60-day period. Because of this, customers with a billing period starting before July 1 and ending on or after July 1 will see prorated charges based on daily usage.

Learn more and calculate prorated charges...
Posted on: July 1, 2016

ACWD to Launch Customer Assistance Program in 2017 and Seeks Your Feedback

Help on Tap is a customer assistance program that will provide income-qualified customers with bill payment assistance. We seek feedback from those who may qualify and would be interested in participating once the program is launched.

Learn more or take the online survey...
Posted on: June 14, 2016

Board of Directors Rescind Water Shortage Emergency Ordinance & Drought Surcharges

On June 9, the Board of Directors voted unanimously to immediately rescind the Water Shortage Emergency Ordinance and sunset drought surcharges effective July 1.

Read the full press release...