For more than 90 years, the Alameda County Water District has supplied water to the residents and businesses of southern Alameda County. As our area has grown and changed from being an important agricultural center to supporting a growing suburban population, our water system has grown and changed with it. Today, we have a staff of over 200 dedicated employees, and supply drinking water to the more than 324,000 people living in the cities of Fremont, Newark, and Union City.

 

Mission Statement

It is the mission of the Alameda County Water District to provide a reliable supply of high quality water at a reasonable price to our customers. To fulfill this mission we will:

1. Provide prompt, courteous and responsive customer service.
2. Ensure that sound, responsible financial management practices are observed in the conduct of District business.
3. Plan, design and operate District facilities efficiently, effectively and safely, bearing in mind our responsibility to be a good neighbor and a good steward of the environment.
4. Promote ethical behavior in the conduct of District affairs, and facilitate the public's involvement in the planning and development of District policy.
5. Recruit and retain a qualified, productive workforce and maintain a workplace environment where diversity and excellence are valued and where creativity, teamwork and open communication are actively encouraged.