Our goal is to supply you with the finest possible drinking water at the lowest possible price. Most customers pay the same rate, which is $2.285 per unit. A unit is 748 gallons of water. The average bimonthly bill is about $74.06. We are located at 43885 South Grimmer Blvd. in Fremont.
You may pay your bills in person at our office or mail payment with the bill stub in the envelope provided with your bill. For current bills only, you may pay at Fremont Bank branches or Bank of the West on Paseo Padre.
To learn about other new payment options, CLICK HERE.
| Billing information: |
510-668-4299 |
| Problem with your water meter: |
510-668-6500 |
| Water Quality Issues: |
510-668-6500 |
| Water Conservation Questions: |
510-668-4207 |
When calling, you will need your service address, and/or account number. If you can, please have the bill in hand so that you can answer the questions the customer service representative will be asking of you.
PAY YOUR BILL IN PERSON AT ACWD HEADQUARTERS:
43885 S. Grimmer Blvd.
Fremont, CA 94538
or - for current bills only, you may pay at the following additional locations:
FREMONT
Fremont Bank:
Main Office - 39150 Fremont Blvd.
Brookvale Office - 35880 Fremont Blvd.
Mission Valley Office - 40031 Mission Blvd.
Warm Springs Office - 46335 Mission Blvd.
Hub Office - inside Safeway, 39100 Argonaut Way
Irvington Office - inside Safeway, 3902 Washington Blvd.
Bank of the West:
39533 Paseo Padre Parkway
NEWARK
Fremont Bank:
Newark Office - inside Safeway, 5877 Jarvis Avenue
UNION CITY
Fremont Bank:
Alvarado Office - 32000 Alvarado Blvd.
Decoto Office - inside Safeway, 1790 Decoto Road
REMEMBER:
You are billed every two months (bimonthly) for the water you use, plus a meter service charge based on the size of your meter. ACWD is responsible for the water pipes on the street side of your meter. All other plumbing on the customer side of the meter is your responsibility.