Our lobby is open to the public for customer service-related items.  Hours of operation are Monday - Friday, 9 a.m. – 4 p.m.  Visitors are required to wear face masks upon entering our building.

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Your water is safe from COVID-19.  Read more about ACWD's response to keeping your water safe and flowing. 

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  1. 2022 Main Cleaning Underway – Program Modified to Use 50% Less Water

    The annual program to improve water quality is now underway. ACWD is scheduled to clean all dead-end mains in the Tri-Cities removing sediment buildup in pipes that may cause discolored water. See the schedule...
  2. The Competition is On: Students Can Win $500 in ACWD’s 3rd Annual WaterClips Student Video Contest!

    ACWD's WaterClips Student Video Contest challenges Tri-City students in grades 6- 12, to get creative and help raise awareness about the importance of water conservation for a chance to win up to $500 in prizes! Contest details and entry...
  3. Alameda County Water District Sets Public Hearing for Proposed Water Rate Increase

    The District recently issued a notice of proposed drought rates and a service charge increase to be considered at a public hearing on February 10, 2022. Read on...
  1. Alameda County Water District Declares Water Shortage Emergency

    ACWD adopts water shortage emergency ordinance and implements water use restrictions. View ACWD's full press release to find out more
  2. Issue 4, 2021, ACWD Aqueduct Newsletter Now Available

    This issue includes information about the upcoming main cleaning program, ways to reduce water use, water rates review and details on our student video contest. Plus, meet Garth in our employee feature. Read full newsletter...
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