ACWD’s Customer Service counter at our Grimmer Boulevard headquarters in Fremont is open weekdays between 9:00 a.m. and 4:00 p.m. and we are available to assist customers who wish to pay their bills and have account inquiries.
1) Customers dropping off drilling permit applications – mail in the completed application with any needed payments by check. Alternatively, deliver application and check to our Customer Service counter. Receipts will be mailed upon request only.
2) Customers who have questions regarding drilling permits and applications please call 510-668-4460 during business hours or send an email to Kit Soo.
3) All other Groundwater related questions can be directed to Michelle Myers by calling 510-668-4454.