What should I do if my drinking water becomes discolored?
If your drinking water becomes discolored, avoid using your washing machine and dishwasher until the water clears. To remove the discoloration, flush the pipes in your house using the following procedure:
1. Run the outside front hose faucet at full force for a few minutes or until the water clears.

2. If the water does not clear after a few minutes, wait another hour and repeat the process until the water is clear at the outside front hose faucet.

3.Flush the cold water faucets throughout the house. Start by flushing the cold water faucet in the bathtub. If you are concerned about wasting water, water the backyard from the backyard hose bib for several minutes or until the water clears.

4. After the tub or backyard faucet runs clear, flush all of the other cold water household faucets; starting from the front of the house (nearest the street), then the rest of the cold water faucets within the home.

5. If necessary, remove faucet aerators and clear any particles and then reinstall them.
If the water still fails to clear, contact ACWD at (510) 668-6500.

Show All Answers

1. Why is my drinking water discolored (yellow, brown, black)?
2. Is discolored water from these activities safe to drink?
3. What should I do if my drinking water becomes discolored?
4. After flushing my pipes, my cold water runs clear but my hot water is still discolored. What should I do?
5. My clothes have been stained by discolored water. What can I do to remove the stains?