Why do I have to re-enroll in AutoPay or to receive an e-Bill?
In order to make this important upgrade, for a number of business reasons ACWD must deactivate all current online billing and AutoPay enrollments in July. Customers who wish to keep these services will have to re-enroll in the upgraded system with an email address. We apologize for the inconvenience this may cause, but the new services available to customers will provide ease and convenience for bill payment options. Thank you for your understanding as we make this important upgrade.

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1. Why is ACWD upgrading its online billing and payment system?
2. When is the change taking place?
3. How will I be affected?
4. Are there fees for paying online?
5. How do I enroll?
6. I don’t want to enroll. Can I still make a payment online?
7. Why do I have to re-enroll in AutoPay or to receive an e-Bill?
8. Why can’t I enroll now?
9. Will I still be able to view my bill from my bank website?
10. What are some of the benefits of receiving my bill electronically?
11. What are some of the benefits of paying a bill online?