Why do you need the last four digits of my social security number?
As a security measure, ACWD requests the last four digits of the account holders social security number to assist customer service staff in ensuring account information is made available only with authorized individuals.

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1. Do I have to enter an email address to make a payment?
2. Will I receive a confirmation email that my bill has been paid?
3. Do I need to register to pay a bill?
4. What forms of payment can I use online?
5. Which bills can I pay online?
6. Are there fees for paying online?
7. I forgot my Password, how do I access my account?
8. I received an email related to my bill, but it’s not from an ACWD email address. Who is invoicecloud.net?
9. How long does it take for online payments to process?
10. How long will my payment history be maintained?
11. Why do you need the last four digits of my social security number?
12. Will I be able to print a copy of my bill?
13. Why can’t I view my bills prior to July 2018?
14. Who do I contact with questions about my bill or if I’m having trouble using the online system?
15. I accidentally deleted my current email notification, what should I do?
16. Is my information secure?
17. Is my credit card and checking account information safe when I pay online?
18. What is PCI Compliance and why is it so important?