What is a water shortage emergency?

A water shortage emergency is a declaration by a water agency or supplier that occurs when available water supplies are insufficient to meet normal water use demands.

In California, drought is a fact of life. Expecting and managing for water supply shortages during drought is a key component of how our State manages limited water supply during critically dry periods. At ACWD, our management strategy strives to limit the frequency, magnitude, and duration of these shortfalls through careful investment in a diversified portfolio of water supplies and storage options. 

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1. Why has ACWD declared a water shortage emergency?
2. I’m already saving water. What more can I do to conserve? How am I supposed to conserve an additional 15%?
3. Do I need to stop watering my trees?
4. What if I have special circumstances and need to use water for an item that is considered a mandatory restricion?
5. I have noticed water waste occurring in my neighborhood, at work, etc. How do I report it?
6. What is a water shortage emergency?
7. When will the water supply emergency go into effect?
8. Does ACWD have water use restrictions due to the drought?
9. How does the water shortage emergency and ordinance affect customers?
10. What are the mandatory water use restrictions set by the ordinance?
11. What are the voluntary water use guidelines set by the ordinance?
12. What if I see someone violating the ordinance mandatory restrictions?
13. What is the penalty for violating the ordinance?
14. I have noticed some parks and sports fields being irrigated more than the schedule outlined in the ordinance. Why is this happening?
15. Why is the use of decorative water fountains prohibited by ACWD's Ordinance Declaring a Water Shortage Emergency and Adopting Water Use Regulations, Restrictions, and Guidelines?
16. How long will the water shortage emergency last and restrictions remain in place?
17. Is drought a result of climate change?
18. Do I need to let my lawn dry out? Will my lawn die due to the reduced irrigation schedule?
19. Does ACWD have enough water?
20. Why is new development and construction allowed during drought and even during this water shortage emergency?
21. I am interested in water conservation. What rebates does ACWD offer residential and commercial customers?
22. I want to put in a new lawn; if I do, will there be restrictions on how much I can water it?
23. Why doesn't your lawn removal rebate program cover artificial turf or concrete if replacing my lawn with these saves water?
24. What is ACWD doing to reduce its water use?
25. Are there any restrictions for draining and filling my pool?
26. Why is the District flushing mains in a drought?
27. Why are some fire hydrants open with water discharging?
28. Why doesn't ACWD recapture the water discharged from fire hydrants in the Main Cleaning Program?
29. Does the State of California offer a lawn removal rebate program I can participate in?
30. Will you be raising your $2/square foot rebate amount for your lawn removal program?
31. Will the District raise rates because of the drought?
32. With drought and fire season approaching, do you offer rebates for removal of other types of landscape, like trees?