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Pay My Bill
Attention Automatic Bill Pay Customers:
Please confirm or update your default payment method to ensure payments are processed with the payment method you desire.
We apologize for any inconvenience.
Updates can be made at portal.acwd.org or call 510.668.4200.
Automatic Payments
Make paying your water bill easy and effortless by signing up for Autopay. It’s free to set-up.
- Log in or register at portal.portal.acwd.org
- Go to Account and Payment Method and enter your bank or card details. We accept Visa, Mastercard, and Discover with no additional fees.
- Go to Billing and Auto Payment.
- Complete Enrollment in Autopay.
- A confirmation email will be sent.
Paperless Billing
Reduce paper and say goodbye to snail mail by signing up for Paperless Billing and receive notifications when your bill is ready.
- Log in or register at portal.acwd.org
- Go to Account and My Profile.
- For your Service Address, select the Enroll link and click Continue on the pop-up screen.
- A confirmation email will be sent.
Pay-by-Text
Conveniently and quickly pay with your mobile phone via text. Pay your bill with a few, fast, and easy steps!
- Log in or register at portal.acwd.org
- Go to Billing and Text to Pay.
- Complete Enrollment in Text to Pay.
- A confirmation email will be sent.
Pay Online
Don’t want to register an online account? Pay your bill online with One Time Pay. No registration required. No additional fees.
- Pay online now using the steps below:
- Visit the One Time Payment page: Pay Online
- Enter your Account Number and Zip Code.
- Enter your Payment Details and click Make a Payment.
- Review and Confirm your Payment Details and then click Make a Payment.
- A confirmation email will be sent.
Payment by Phone
Pay your bill by phone using our automated phone system. We accept Visa, Mastercard, Discover, or electronic check. No additional fees.
- Call (510) 668-4200
Pay by Mail
Send a check with your payment coupon in the envelope provided with your bill to:
Alameda County Water District
PO BOX 101837
Pasadena, CA 91189-1837
In-Person Payment Location
Visitors are required to wear face masks upon entering our building. Pay your bill in person at ACWD Headquarters Monday-Friday, 9:00 am - 4:00 pm. We accept cash, check, money order, Visa, Mastercard, and Discover.
Alameda County Water District
43885 S. Grimmer Boulevard
Fremont, CA 94538
Our Night Drop Box is located to the right of the front doors for after hour payments. We accept check and money orders. No cash, please.